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Refund Policy

Last updated 21 September 2026 · Interview Sarthi is operated by an individual seller in India. Payments from India are processed by Cashfree Payments. Payments from outside India are sold through Dodo Payments Inc as merchant of record, which was also the case for every order placed before 16 September 2026.

Your first pass: 7-day money-back, no questions asked

The first pass you buy (2-Day or 1-Month, ₹99 or ₹299) is refunded in full if you email us within 7 days of purchase. You do not have to give a reason. Send the email address you paid with; that is all we need.

Later passes: 7 days, if it does not work

If Interview Sarthi does not work on your computer and the steps on the help page do not fix it, email us within 7 days of purchase with what you tried. We refund the pass in full.

How it works

Refunds go back to the original payment method, through Cashfree Payments for a payment made in India and through Dodo Payments otherwise, usually within 5–7 working days.
The license key is disabled when the refund is issued.
Later passes are not pro-rated: after 7 days, or once a later pass has been used for interviews, it is not refundable. Your first pass keeps its 7-day guarantee, used or not. Passes do not auto-renew, so there is nothing to cancel.

Try before you buy

The free 30 minutes are identical to the paid product, every feature included. Please test them on the computer and with the call software you will actually use before buying a pass.

Chargebacks

Please email us first. A refund request is answered faster than a bank dispute, and a dispute filed without contacting us disables the pass immediately.

Questions: support@interviewsarthi.com